Posted 4 months ago

Purpose: This position provides administrative support services for CGTI, students, and prospective students.

Category: Regular, Full-time; Non-exempt, Hourly

Reports to: Caregiver Training Institute Administrator

Compensation: $21.49 – $26.86 per hour (Dependent upon relevant education, experience, and preferred qualifications).

Major Duties & Responsibilities:
• Oversees and coordinates the student admission process.
• Processes paperwork and student documentation as needed during enrollment, course attendance and completion.
• Assists instructors with scheduling student testing.
• Conducts ongoing follow up with current students and program graduates to include survey preparation, data collection and analysis and resource and referral assistance.
• Maintains, updates, and secures student files.
• Attends and actively collaborates with others at all scheduled meetings.
• Builds and maintains a cooperative working relationship with others.
• Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness.
• Works independently and collaboratively with others with minimal supervision.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).

Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A Bachelor’s degree in Social or Human Services, Public Health, or a closely related field; a
Master’s degree is preferred.
• At least two (2) years of experience in office management or student services; three (3) years is
preferred.

Additional Qualifications:
• Bilingual in English and Spanish is preferred.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.

Knowledge, Skills, & Abilities:
• Knowledge of office administration, clerical procedures, and recordkeeping systems.
• Knowledge of social media platforms and online scheduling tools.
• Skill in using Microsoft Office suite and virtual collaboration platforms.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.

Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30am – 5:00pm.
• This position is located at the CareGiver Training Institute (710 South Kolb Road, Suite #4, Tucson Arizona 85710).
• Remote work is not available.
• Occasional travel is required between PCOA locations.

PCOA offers a comprehensive benefits package, including:
• Employees working at least 30 hours per week are eligible for medical, (PPO and HDHP with or without an HSA) dental, and vision benefits. Employees working at least 37.5 hours per week are eligible for additional voluntary life and AD&D, as well as long- and short-term disability benefits.
• Regular, full-time employees receive 14 paid holidays, 21 days of vacation and 15.5 days of sick leave. Part-time employees receive a prorated amount of time off depending on the number of hours worked.
• A bilingual pay differential is available to employees in a bilingual eligible position upon receiving an acceptable score on a fluency examination.
• Employees are immediately eligible to contribute and are vested in a 401K plan upon hire.
• An employee wellness and employee assistance program are available to support the health and wellness of all PCOA employees and members of their household.
• In-house training and professional development opportunities available.

About Pima Council on Aging
Pima Council on Aging’s mission is to promote dignity and respect for aging, and to advocate for independence in the lives of Pima County’s older adults and their families. We are Pima County’s leading experts on aging well, advocacy, and unbiased information for older adults and their families. Founded in 1967, PCOA was among the first aging services organizations in the nation. We are passionate about improving the experience of aging in our community. With more than five decades of service to Pima County’s communities, we have developed an unparalleled network of service partners and programs and older adults. This allows us to continually find new ways to serve our community through direct services and partnerships. We strive to be inclusive, innovative, and integrated into the fabric of our community. The agency budget of $17M, which includes Caregiver Training Institute and Pima Care at Home (members of the PCOA family of nonprofit agencies), is comprised of national, state, and local government contracts; grants, contributions, and gifts; program fees; and special event revenues.

Our Commitment to Equal Employment Opportunity:
At Pima Council on Aging, we don’t just accept differences – their importance is one of our key values. We are committed to building a team that serves the community by representing a variety of backgrounds, perspectives, skills, and abilities. As an equal opportunity employer, we support diversity, foster equity, and are committed to creating an inclusive and accessible environment for all

To apply for this position, please download and complete our job application using this link. Please submit your completed application along with supporting documents below, send it to hr@pcoa.org, or fax to 520-762-4773.

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