Organizer
PCOA
Provide better customer service and increase satisfaction for customers and employees by becoming a dementia-friendly business.
This 1 hour Dementia Friends information session helps staff members:
*Understand what dementia is
*Learn how dementia affects people
*Reduce the stigma around dementia
*Learn how we can make a difference in the lives of people living with dementia
By the end of the session, staff members will:
*Be able to describe dementia and know the most common type of dementia
*Understand five key messages about dementia
*Learn tips for effectively communicating with people living with dementia
*Identify a small action step(s) they can take as part of becoming a Dementia Friend
