Medicare State Health Insurance Assistance Program (SHIP)

Contact us at (520) 546-2011 /

PCOA is Pima County’s local SHIP. Medicare SHIP is a national program that offers one-on-one assistance, counseling, and education to Medicare beneficiaries, their families, and caregivers to help them make informed decisions about their care and benefits. SHIP services support people with limited incomes, Medicare beneficiaries under the age of 65 with disabilities, and individuals who are dually eligible for Medicare and Medicaid.

Need one-on-one help?

Plans can change both their prices and the medications they cover every year. To check whether your plan has the lowest costs, complete this form (English), or this form (Spanish) in preparation for speaking with a PCOA Medicare counselor. PCOA provides presentations and individual counseling at no cost to you. We neither sell nor endorse any Medicare plans.

Call PCOA’s Medicare Line: 520-546-2011 or email us at to set an appointment with a Medicare counselor.

We now have Medicare counselors at both office locations! For best service, please call for an appointment.

PCOA Lupu Building (Wednesdays only)
8467 E. Broadway Blvd
Tucson, AZ 85710

PCOA Katie Dusenberry Healthy Aging Center
600 S. Country Club Road
Tucson, AZ 85716

For additional help, visit the official Medicare website at

Understanding Medicare

Download/View the 2023 Understanding Medicare Presentation Slideshow Here

Watch the 2023 Understanding Medicare Presentation:

Check PCOA’s online calendar for additional locations and dates. There is no cost to attend.

Learn how Medicare works including:

  • Understanding your benefits
  • Medicare Part A, B, C, D and Medigap plans A-N
  • Find the Medicare Advantage or standalone Prescription Drug plan that best fits your needs, including plans with the lowest prescription costs
  • Help paying your Part B premium and/or Part D drug costs (for incomes up to $1,581 individuals / $2,134 couples)
  • How and when to enroll avoid late enrollment penalties!