Resource Directory

To search our Resource Directory, select a category from the drop-down or enter a keyword.

*If you need further help finding a resource, please call the PCOA Helpline at 520-790-7262*

PCOA assumes no responsibility by providing this information. This list is a community service and not an endorsement of any organization listed. We update information annually, however information could change over the course of a year. Please verify directly with the resource.

Financial

Finances impact every part of our lives. As we age, finances can be strained by a fixed income, familial obligations, changes in the economy, and more. Resources, both public and private, in the community can help you to navigate your personal financial situations.

See the glossary for descriptions of all categories


Taxpayer Advocate Service (TAS)

4041 N. Central Ave. MS-1005
Phoenix, AZ 85012

(602) 636-9500

Fax: (855) 829-5330

http://taxpayeradvocate.irs.gov

description
The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. We’re here to ensure that every taxpayer is treated fairly and that you know and understand your rights. Our advocates can help if you have tax problems that you can’t resolve on your own.

business hours
M - F 8:00 AM - 5:00 PM

The Loan Coach, Inc.

251 W. 4th St Building B
Benson, AZ 85602

(520) 815-3900

Fax: (520) 815-3910

Email: info@theloancoach.org

http://theloancoach.org

  • Low Income
  • Spanish Services

description
We are a 501(c)(3), offering financial and credit education for mortgages and rentals. We also assist in creating a personalized family budget that encourages financial wellness.

service area
Southern Arizona

business hours
M - F 8:00 AM to 5:00 PM

costs
$495 covers assistance with family budgeting and planning to assist them in obtaining either a rental or mortgage. We will also offer credit education, starting with what the credit bureaus view as risky. We teach them to get out of the "risky" box and onto the right path. We hold their hand through the process from beginning to end.

The Primavera Foundation., Inc.

Homeownership Program and Financial Capability

151 W. 40th St.
Tucson , AZ 85713

(520) 882-5383 ext: 135

http://primavera.org

  • Low Income
  • Spanish Services

description
The Primavera Foundation., Inc. is a HUD-approved housing counseling agency that offers mortgage counseling, including pre-purchase.

service area
Tucson

business hours
M - F 8:00 AM - 5:00 PM

Trico Electric Cooperative

Utility Assistance

8600 W. Tangerine Rd.
Marana, AZ 85658

(520) 744-2944 ext: 1362

Fax: (520) 547-0369

Email: memberservices@trico.coop

http://trico.coop/community-support/bill-pay-assistance/

  • Spanish Services

description
Trico assists our Members through donations to Wildfire (formerly Arizona Community Action Association) and their partner agencies. For more information, visit our website, or if you have questions about your bill or to discuss payment options, call Trico Member Services.

service area
Arivaca,Avra Valley,Green Valley,Marana,Picture Rocks,Sahuarita,Three Points,Vail

business hours
M - F 8:00 AM - 4:30 PM

Tucson Electric Power (TEP)

Lifeline Program

P.O. Box 711
Tucson, AZ 85702

(520) 623-7711 | Call (520) 623-7711 Report Outages

http://tep.com/customer-assistance

  • Low Income

description
Tucson Electric Power offers a monthly discount to limited-income customers. TEP’s Lifeline Program Discount can offer an $18.00 discount per month. Income limits: $2,265/month for one; $3,052/month for two. Please visit our website for more monthly income eligibility on family size. Visit our website to complete an application or call for more information.

business hours
M-F 7:00 AM - 6:00 PM

U.S. Department of Veterans Affairs (VA)

Fiduciary and Representative Payees

(888) 407-0144

Email: VBAWA.HUB@va.gov

http://benefits.va.gov/fiduciary

description
The purpose of the Department of Veterans Affairs (VA) fiduciary program is to
ensure VA benefit payments made to a fiduciary on behalf of a beneficiary are
used for the well-being of the recipient and the beneficiary’s dependents.
Our mission is to protect Veterans and beneficiaries who are unable to manage
their financial affairs.

business hours
For 24/7 support, call the MyVA411 main information line at 800-698-2411

Valley Assistance Services, Inc.

3950 S. Camino del Heroe
Green Valley, AZ 85614

(520) 625-5966

Fax: (520) 625-1261

Email: info@valleyassistanceservices.org

http://valleyassistanceservices.org/tubac-regional-santa-cruz-county

  • ALTCS
  • Low Income
  • Spanish Services

description
Valley Assistance Services provides multiple community health and social services programs, which include:
- Going Home with Care, a post-hospital discharge program
- A Touch That Cares (R), RN Medical Advocacy for seniors
- SHiM (R), (Safety and Health in Motion), a fall prevention program
- Neighbors Helping Neighbors in Green Valley/Sahuarita and Tubac Regional Neighbors Helping Neighbors, a transportation and socialization program
- MAP (Map-a-Plan), a rent and utility assistance program
- Workforce Training/Career Path Building and Computer Lab
- Neighbors AIM (Awareness in Memory Loss), classes, and peer-support groups
- connect with, friendly phone calls to seniors
- SASS (Social and Support for Seniors), peer-group socialization
- SNAP (food stamps) application
See separate Resource listings for detailed information.

service area
Amado,Arivaca,Green Valley,Sahuarita

business hours
M - F 9:00 AM - 5:00 PM

costs
All programs are free except for A Touch That Cares(R) concierge care management, a fee-based program.

Volunteer Income Tax Assistance (VITA)

United Way of Tucson and Southern Arizona

330 N. Commerce Park Loop., Ste. 200
Tucson, AZ 85745

520-903-9000

Email: vita@unitedwaytucson.org

http://unitedwaytucson.org/vita

  • Low Income

description
The United Way of Tucson and Southern Arizona provides a VITA program that assists low-income older adults in preparing their taxes. Available options include in-person appointments, drop-off appointments, and fully online services. Visit the website or call (520) 333-5810 for more information.

service area
Tucson

business hours
M - F 8:00 AM - 5:00 PM

Western States Pension Assistance Project

Legal Services Of Northern California

501 12th St.
Sacramento, CA 95814

(866) 413-4911

Fax: (916) 551-2197

Email: pensionproject@lsnc.net

http://lsnc.net/office/western-states-pension-assistance-project

description
The Western States Pension Assistance Project is a pension counseling project that provides services free of charge to individuals of all ages and income levels who live or have worked in California, Arizona, Nevada, or Hawaii.

Our knowledgeable pension team can help you understand your retirement plan rights and claim your earned benefits, regardless of the type of company or retirement benefit involved. They also assist with tracking down benefits from previous employers; working through the claims and appeals process; helping you understand your rights as a former or surviving spouse; correcting pension benefit calculations, and addressing overpayment demands.