Resource Directory

To search our Resource Directory, select a category from the drop-down or enter a keyword.

If you need further help finding a resource, please call the PCOA Helpline at 520-790-7262

PCOA assumes no responsibility by providing this information. This list is a community service and not an endorsement of any organization listed. We update information annually, however information could change over the course of a year. Please verify directly with the resource.

Listings for Safety and Security / Emergency Lock Boxes

Full Shortened

Safety and Security

Emergency Lock Boxes

Residential lockboxes provide a way for Fire Department personnel to enter your locked home during a fire or medical emergency without damaging entryways or breaking windows. Lockboxes are thick, steel boxes mounted to your home or hung from the door. A spare set of your house keys are kept inside. Only the fire department keeps a key to your lockbox. You must go through your local fire department for lockbox purchase and installation instructions. Each fire department has their own instructions. If you are not sure which fire district you live in, call Rural/Metro (520) 219-2060 and they can tell you which district you live in. If purchasing a lockbox from https://www.knoxbox.com/ the starting cost for a lockbox is $160.00. Some districts offer lower cost lock boxes through their fire departments. Lockboxes must be purchased through the fire department that operates in your district. The Tucson Fire Department cannot access lockboxes in the Northwest Fire District and vice versa. You cannot reuse your lockbox if you move to another fire district. Once the lockbox arrives and you have installed it or you can contact your local Fire Department to see if they provide assistance with lockbox installation, your local fire department will come to your home and place a spare set of your house keys inside. You will not be given a key to the lockbox. If you would like a demonstration or have other questions, call your local fire department and tell them you are interested in a residential lockbox. Residential lockboxes provide a way for Fire Department personnel to enter your locked home during a fire or medical emergency without damaging entryways or breaking windows. Lockboxes are thick, steel boxes mounted to your home or hung from the door. A spare set of your house keys are kept inside. Only the fire department keeps a key to your lockbox. You must go through your local fire department for lockbox purchase and installation instructions. Each fire department has their own instructions. If you are not sure which fire district you live in, call Rural/Metro (520) 219-2060 and they can tell you which district you live in. If purchasing a lockbox from https://www.knoxbox.com/ the starting cost for a lockbox is $160.00. Some districts offer lower cost lock boxes through their fire departments. Lockboxes must be purchased through the fire department that operates in your district. The Tucson Fire Department cannot access lockboxes in the Northwest Fire District and vice versa. You cannot reuse your lockbox if you move to another fire district. Once the lockbox arrives and you have installed it or you can contact your local Fire Department to see if they provide assistance with lockbox installation, your local fire department will come to your home and place a spare set of your house keys inside. You will not be given a key to the lockbox. If you would like a demonstration or have other questions, call your local fire department and tell them you are interested in a residential lockbox. Residential lockboxes provide a way for Fire Department personnel to enter your locked home during a fire or medical emergency without damaging entryways or breaking windows.

See the glossary for descriptions of all categories

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City of Tucson Fire Department

300 S. Fire Central Pl.
Tucson, AZ 85701

(520) 791-4502

Email: TucsonFireQuestions@tucsonaz.gov

http://tucsonaz.gov/fire

description
Residents must purchase a lockbox from https://www.knoxbox.com/, or you may order a knoxbox by going tohttps://docs.tucsonaz.gov/Forms/TFD-Knox-Box or by calling 520-837-7080 the Tucson Fire Prevention Department and request an order form to be mailed to you. The resident is responsible for the installation of the lockbox. Lockboxes were ordered through Knoxbox.com.

business hours
8:00 am - 5:00 pm

Corona De Tucson Fire Department

99 E. Tallahassee Dr.
Corona , AZ 85641

(520) 762-5007 | (520) 762-9370

Email: info@coronafire.org

https://www.coronafire.org/

description
Residents can purchase a lockbox from https://www.knoxbox.com/, or you may order a knoxbox by calling the Corona De Tucson Fire Department and requesting an order form to be mailed to you. The resident is responsible for the installation of the lockbox. Lockboxes ordered through Knoxbox.com start at $210.00. Residents may also call to discuss other lock box options.

business hours
M - F 8:00 AM - 4:00 PM

Drexel Heights Fire District

Fire Department

5950 S. Cardinal Ave.
Tucson, AZ 85746

(520) 571-8700

Fax: (520) 883-3314

Email: akelley@drexelfire.org

http://drexelfire.org

description
We offer Programs and classes at low or no cost. Some programs include Senior Safety Academy-receive free fire and life safety and fall prevention information and hands-on training, including fire extinguisher training. Free Home Safety Check- Free Safety Items are installed with an appointment. (Vial of Life, Smoke Alarm, CO Alarm, Fire Extinguisher) We also have the Knox Box Program. Residents must purchase a lockbox from https://www.knoxbox.com/ Lockboxes. Other Programs include CPR-AED-First Aid for a minimal fee and Home Safety Inspections-FREE smoke alarms, fire extinguishers, CO alarms, and home safety tips to any District resident. Call for an appointment.

service area
Tucson

business hours
M - Th 8:00 AM 4:30 PM, F 8:00 AM - 3:30

costs
The cost varies by service. Look online at http://www.drexelfire.org for the price, if any, for each program offered.

Golder Ranch Fire District

Residential Lock Box

(520) 825-9001 ext: 2102

http://grfdaz.gov/fire-life-safety/residential-lockbox

description
A resident can purchase a secure box installed outside the front door, which will hold a copy of the home key. Firefighters will then use the key to enter the home in an emergency. Residents can purchase lockboxes through the following link: https://grfdaz.gov/fire-life- safety/residential-lockbox/. Please note that GRFD only has access to lockboxes purchased through this link.

service area
Catalina,Oro Valley

business hours
M - F 8:00 AM - 5:00 PM

Green Valley Fire District

1285 W. Camino Encanto
Green Valley, AZ 85622

(520) 940-4567

Fax: 520-625-7122

Email: cwunder@gvfire.org

http://gvfire.org

description
Established in 1975, the Green Valley Fire District provides a wide variety of protection and emergency services to a suburban and rural area of more than 35,000 constituents. Initially serving a primarily older adult population, the GVFD’s 45-square-mile area now encompasses a more diverse population, including young professionals and families within Green Valley and portions of the Town of Sahuarita. Five publicly elected officials govern the District. Businesses and residents seeking information on our prevention services, such as lockboxes and smoke alarm replacement, should contact 520-625-9438 or visit our website at http://www.gvfire.org.

business hours
M - Th 7:30 am - 5:00 pm F 7:30 am- 4:00 pm

Helmet Peak Fire Department

15490 S. Mission Rd.
Sahuarita, AZ 85629

(520) 512-5067

Fax: (520) 232-5440

Email: hpfdfirechief@gmail.com

http://helmetpeakfire.org

description
Helmet Peak Volunteer Fire Department contracts with a company that provides the lock-box. The property owner has to install the box and then we will come and lock the keys inside. For more information go to www.knoxbox.com

service area
Sahuarita

business hours
M - F 8:00 AM - 5:00 PM

Knox Company - Knox-Box Rapid Entry Systems

Knox Company

1601 W. Deer Valley Rd.
Phoenix, AZ 85027

(800) 552-5669

Fax: (623) 687-2290

Email: info@knoxbox.com

http://knoxbox.com

description
Knox-Box Rapid Entry Systems provides secure lockboxes so that fire fighters and paramedics can enter your home in an emergency.

business hours
M - F-6:00 AM - 4:00 PM

Northwest Fire District

13535 N. Marana Main St.
Marana, AZ 85653

(520) 887-1010

Email: contact@nwfdaz.gov

https://nwfdaz.gov/

Low Income
Spanish Services

description
Northwest Fire District has served residents and businesses in the northwest Tucson metro area for more than 30 years. A group of conscientious community members who wanted quality service and protection established the District in the early ’80s. Since the District answered its first call, it has provided increasingly higher levels of fire protection and life safety services to a rapidly growing population. These services are offered from 11 strategically located fire stations situated across the 151 square miles that make up the Northwest Fire District.

service area
Marana

business hours
M - F 8:00 am - 5:00 pm

Rincon Valley Fire District

14550 E. Sands Ranch Rd.
Vail, AZ 85641

(520) 647-3760

http://rinconvalleyfd.org

description
Residents in the Vail Fire District must order a lockbox online: www.knoxbox.com. The resident is responsible for installation, but Rincon Valley Fire District is willing to consider doing installations on a case-by-case basis.

service area
Vail

Rio Rico Medical & Fire District

Fire Suppression and EMS

822 Pendleton Dr.
Rio Rico, AZ 85648

(520) 281-8421 ext: 7554

Fax: (520) 281-7670

Email: HR@rioricofire.org

http://rioricomedicalandfire.org

Spanish Services

description
The Rio Rico Medical & Fire District's primary function is to serve emergency services to our customers within the Rio Rico Medical & Fire District and the Nogales Suburban Fire District boundaries. Additionally, we offer interfacility transport services on patient transfers from the hospital and clinic facilities within the Nogales and Rio Rico area to alternate destinations for higher medical services not provided in Santa Cruz County. Alternate care options are treatment and referral services for certain medical conditions and telemedicine options for stable patients who need guidance through an online medical physician for treatment or care options. Community Health Paramedicine (CHP) services are offered to residents of our community who need are in need of education and resources available to help with their chronic health conditions. Appointments are required for CHP services; please call the main number to set up an appointment.

business hours
M - F 8:00 AM - 5:00 PM

costs
No charge for Community Health Paramedicine visits
911 Services, Interfacility, Treat & Refer, Telemedicine charges:
Base Ambulance rate: $1174.42
per mile rate: $15.29
Note* Ambulance rate charges are billed to insurance providers. Patients pay insurance co-pays and deductibles as per their insurance carrier.

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Resource Directory

*If you need further help finding a resource, please call the PCOA Helpline at 520-790-7262*

Safety and Security

Emergency Lock Boxes

City of Tucson Fire Department

Corona De Tucson Fire Department

Drexel Heights Fire District

Golder Ranch Fire District

Green Valley Fire District

Helmet Peak Fire Department

Knox Company - Knox-Box Rapid Entry Systems

Northwest Fire District

Rincon Valley Fire District

Rio Rico Medical & Fire District

If you need further help finding a resource, please call the PCOA Helpline at 520-790-7262