Resource Directory

To search our Resource Directory, select a category from the drop-down or enter a keyword.

*If you need further help finding a resource, please call the PCOA Helpline at 520-790-7262*

PCOA assumes no responsibility by providing this information. This list is a community service and not an endorsement of any organization listed. We update information annually, however information could change over the course of a year. Please verify directly with the resource.

Listings for Financial / Utility Discounts

Financial

Finances impact every part of our lives. As we age, finances can be strained by a fixed income, familial obligations, changes in the economy, and more. Resources, both public and private, in the community can help you to navigate your personal financial situations.

Utility Discounts

These programs offer financial discounts on utility bills. Most programs have income limits, guidelines, and an application process.

See the glossary for descriptions of all categories


Assurance Wireless

P.O. Box 5040
Charleston, IL 61920-9907

(888) 321-5880

Email: ourteam@assurancewireless.com

http://assurancewireless.com

  • Low Income

description
Assurance Wireless is a federal Lifeline Assistance program that provides a free Android smartphone, free monthly data, unlimited texts, and monthly minutes for qualified low-income individuals. You may be eligible based on household income or if you or a member of your household participate in public assistance programs such as Medicaid, SNAP, or SSI. For more information, please call or visit our website to apply.

costs
Free to qualifying customers

City of Tucson Water

Low Income Water Assistance Program

310 W. Alameda St.
Tucson, AZ 85701

(520) 791-3242

Email: TW_web1@tucsonaz.gov

http://tucsonaz.gov/water/low-income-assistance-program

description
Providing water service for Tucson. Tucson Water offers a variety of assistance for qualified customers.

Customers can save additional money by participating in these programs listed at this link: tucsonaz.gov/Departments/Water/Conservation/Low-Income-Conservation-Programs

service area
Tucson

business hours
M - F 8:00 AM - 5:00 PM

costs
Please visit this website to view water rates and monthly charges. https://www.tucsonaz.gov/water/rates-and-monthly-charges

Lifeline

Lifeline Telephone Assistance Program

http://lifelinesupport.org/get-started

description
This program is a discount program for older adults who meet low-income requirements. Federal rules allow only one subsidized landline or cell phone per household. To apply, call or visit the website. If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at (800) 234-9473.

Arizona telephone assistance programs
In addition to Lifeline, the State of Arizona offers a state telephone assistance discount — the Senior Telephone Discount Program. The telephone assistance program offers up to $3.14 per month discount on home landline telephone service.

To qualify for the Senior Telephone Discount Program:
Must have voice service
Qualifying participant must be a senior
Subscriber has qualified for Lifeline
The qualifying member of the household has an income at or below 100% of the Federal Poverty Guidelines



Q-Link Wireless

(855) 754-6543

Fax: (855) 837-5465

http://qlinkwireless.com

  • Low Income

description
Q-Link Wireless is a government program that provides a free smartphone with free monthly services such as monthly calling, monthly data, unlimited texting, and more for low-income individuals. You may qualify if you participate in a government program like SNAP, EBT, Medicaid, Section 8, SSI, Veteran pension Benefits, and more. Please visit our website for detailed information about our programs.

business hours
Mon-Fri 8am-12am EST Sat-Sun 9am-6pm EST

costs
Free to qualifying customers

Safelink Wireless

Wireless Phone Discount

P.O. Box 220009
Milwaukie, OR 97269-0009

(800) 723-3546 | (800) 378-1684 Tech Support

Fax: 866-902-5756

http://safelinkwireless.com/en/#!/aboutUs

  • Low Income

description
SafeLink Wireless is a program serving eligible households. We provide a phone with unlimited talk, text & data with international calling & 10G hotspots. You may use your current phone or apply to receive a new phone free of charge. Please visit call or visit our website for more information.

business hours
Enrollments and Plan Changes M-S 8:00 AM - 10:00 PM EST; Su 8:00 AM- 7:00 PM EST; Technical Support M - Su 8:00 AM - 12:00 AM

costs
Please call or visit their website for pricing and qualification details.

Southwest Gas

Utility Assistance

3401 East Gas Road
Tucson, AZ 85714-1917

(877) 860-6020

http://swgas.com/en/az-special-programs

  • Low Income

description
Southwest Gas offers a utility assistance program for qualified customers. The program includes a discounted monthly basic service charge and a 30% reduction on the first 150 therms per month from Nov. 1st–Apr., 30th. Eligibility is based on income and other factors. Call or visit the website for further information and to schedule an appointment. If you need help with the application process, you can call PCOA's helpline at (520) 790-7573 Ext 7262 for assistance.

service area
Tucson

business hours
Monday - Friday 7 a.m. - 6 p.m. PST (excluding holidays)

Tucson Electric Power (TEP)

Lifeline Program

P.O. Box 711
Tucson, AZ 85702

(520) 623-7711 | Call (520) 623-7711 Report Outages

http://tep.com/customer-assistance

  • Low Income

description
Tucson Electric Power offers a monthly discount to limited-income customers. TEP’s Lifeline Program Discount can offer an $18.00 discount per month. Income limits: $2,265/month for one; $3,052/month for two. Please visit our website for more monthly income eligibility on family size. Visit our website to complete an application or call for more information.

business hours
M-F 7:00 AM - 6:00 PM

Valley Assistance Services, Inc.

3950 S. Camino del Heroe
Green Valley, AZ 85614

(520) 625-5966

Fax: (520) 625-1261

Email: info@valleyassistanceservices.org

http://valleyassistanceservices.org/tubac-regional-santa-cruz-county

  • ALTCS
  • Low Income
  • Spanish Services

description
Valley Assistance Services provides multiple community health and social services programs, which include:
- Going Home with Care, a post-hospital discharge program
- A Touch That Cares (R), RN Medical Advocacy for seniors
- SHiM (R), (Safety and Health in Motion), a fall prevention program
- Neighbors Helping Neighbors in Green Valley/Sahuarita and Tubac Regional Neighbors Helping Neighbors, a transportation and socialization program
- MAP (Map-a-Plan), a rent and utility assistance program
- Workforce Training/Career Path Building and Computer Lab
- Neighbors AIM (Awareness in Memory Loss), classes, and peer-support groups
- connect with, friendly phone calls to seniors
- SASS (Social and Support for Seniors), peer-group socialization
- SNAP (food stamps) application
See separate Resource listings for detailed information.

service area
Amado,Arivaca,Green Valley,Sahuarita

business hours
M - F 9:00 AM - 5:00 PM

costs
All programs are free except for A Touch That Cares(R) concierge care management, a fee-based program.