Faces of PCOA – Hayley H

Meet Hayley H, PCOA’s IT Director and “Captain of Awesomeness”. Hayley came to PCOA six years ago and began her journey in accounting as a Cash Receipts and GL Specialist. After spending time in accounting, Hayley transitioned to an Admin/IT Help position, which became IT Coordinator, IT Supervisor, and now IT Director. Hayley’s passion for IT comes from her love to solve puzzles. “I love when I solve a problem, it gives me a sense of accomplishment. To me problems are puzzles.” Hayley’s love for puzzles extends to her free time where she enjoys doing escape rooms with her family and friends. In addition to escape rooms, Hayley enjoys spending time with her husband and family of three dogs, playing disc golf, attending school for her Masters in Information Technology, and volunteering for the deaf.

Hayley’s goal as IT Director is to help her fellow PCOA employees to be able to accomplish all that they can with technology. “Since technology is needed so much and there are so many clients out there needing help, I want to make sure that tech is not a hinderance to anyone providing services to the public.” Hayley enjoys helping all PCOA programs thrive and be their most efficient with technology. “I mean, I just have to spread my awesomeness everywhere! I want people to feel more comfortable with software and technology and help it not be traumatic for them. I hope that down the line I have left enough of an impression to help people feel confident with technology and get rid of the tech trauma.”