Purpose: This position provides consultation, advocacy, resource referrals, and support to empower and enhance the quality of life of adults 60 years of age and older.
Reports To: Rights & Benefits Supervisor
Compensation: From $23.57 per hour (Dependent upon relevant education, experience, and preferred qualifications). Since this position is required to be bilingual, the candidate must achieve a passing score on a standardized Spanish Speaking/Listening & Reading/Writing fluency exam.
Category: Regular, Full-time; Non-exempt, Hourly

Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m
• This position is located at the Lupu Building (8467 East Broadway, Tucson AZ 85710).
• Some remote work may be available.
• Some travel is required between community lunch sites and PCOA locations.

Major Duties & Responsibilities:
• Coordinates services between subcontractors and vendors to meet program objectives.
• Tracks and submits quarterly grant reports by collaborating with finance and case management teams.
• Records and analyzes statistical data and program budgets for evaluation and reporting.
• Enters client data, invoices, authorizations, units of service, and documentation into DAARS and supplemental systems.
• Ensures and tracks quality control measures to maintain compliance with program scope.
• Provides program and technical assistance to subcontractors within the nutrition and other programs.
• Assists with the PCOA RFP process, contract amendments, area plans, and year-end reports.
• Supports administrative tasks, including distributing and entering client satisfaction surveys and managing mail.
• Tracks clients and places orders for supplemental provisions and incontinent supplies.
• Attends and collaborates actively in meetings, building and maintaining cooperative relationships with internal and external stakeholders.
• Attends and actively collaborates with others at all scheduled meetings and trainings
• Builds and maintains a cooperative working relationship with others.
• Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness.
• Works independently and collaboratively with others with minimal supervision.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).

Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A High School Diploma or GED.
• At least three (3) years experience with data entry and program coordination.

Additional Qualifications:
• Bilingual in English and Spanish is preferred.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.

Knowledge, Skills, and Abilities:
• Knowledge of data entry systems, statistical analysis methods, and budget tracking processes.
• Skill in using Microsoft Suite software, particularly Excel and Word, to create reports, analyze data, and manage documentation.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.

About Pima Council on Aging:

Pima Council on Aging’s mission is to promote dignity and respect for aging and to advocate for independence in the lives of Pima County’s older adults and their families. We are Pima County’s leading experts on aging well, advocacy, and unbiased information for older adults and their families. Founded in 1967, PCOA was among the first aging services organizations in the nation. We are passionate about improving the experience of aging in our community.

With more than five decades of service to Pima County’s communities, we have developed an unparalleled network of service partners and programs and older adults. This allows us to continually find new ways to serve our community through direct services and partnerships. We strive to be inclusive, innovative, and integrated into the fabric of our community. The agency budget of $17M, which includes Caregiver Training Institute and Pima Care at Home (members of the PCOA family of nonprofit agencies), is comprised of national, state, and local government contracts; grants, contributions, and gifts; program fees; and special event revenues.

Purpose: This position provides in-person and virtual classroom instruction to prepare students to pass the State Assisted Living Manager certification exam. Category: Regular, Intermittent; Non-exempt, Hourly Reports to: Caregiver Training Institute Administrator Compensation: Starting at $30.23 per hour (Dependent upon relevant education, experience, and preferred qualifications). Major Duties & Responsibilities: • Develops and implements a 40-hour standard virtual and in-person curriculum to prepare students to pass the State ALM certification exam. • Evaluates and documents students' progress in competency through observation, assessment, and testing. • Monitors class attendance, and proctors exams, and ensures student completion of required assignments. • Prepares and maintains records accurately and in a timely manner. • Establishes clear objectives for all lessons, units, and projects and communicates those objectives to students. • Adapts teaching methods and instructional materials to meet students' varying needs, abilities, and interests. • Observes and evaluates students' work to determine progress and make suggestions for improvement. • Instructs students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations. • Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness. • Builds and maintains a cooperative working relationship with others. • Attends and actively collaborates with others at all scheduled meetings and trainings. • Works independently and collaboratively with others with minimal supervision. • Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements. • Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams). • Participates in individual and team meetings, huddles, trainings, and scheduled events. Qualifications: An equivalent combination of education and experience related to the position may be considered. • Some college or an Associate degree with coursework in Education, Communications, Nursing, or a closely related field; A Bachelor's degree is preferred. • At least three (3) years of experience in curriculum development and training; four (4) years is preferred. • At least three (3) years of experience in public speaking or education; four (4) years is preferred. • At least one (1) year of experience in a supervisory capacity; two (2) years is preferred. Additional Qualifications: • Must have reliable transportation. • Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance. • Holds an Arizona Assisted Living Facility Manager Certificate that is in good standing. • Has held the Arizona Assisted Living Facility Manager Certificate for at least five (5) years. • Has not been subject to any disciplinary action against the assisted living facility manager certificate during the last five (5) years. Knowledge, Skills, & Abilities: • Knowledge of the special needs of caregiving for older adults. • Ability to adapt teaching style to support the individual needs of the students. • Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies. • Ability to effectively communicate with, receive information from, and convey information to others. • Ability to identify problems, evaluate alternatives, and implement effective solutions. • Ability to instruct individuals and large groups in a virtual or in-person setting. • Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision. • Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers. Schedule, Post of Duty, & Travel Requirements: • Variable hours including days, evenings, and weekends based on class schedules. • Frequent travel is required between clients' homes and PCOA locations. We offer a comprehensive benefits package, including: • Employees working at least thirty (30) hours per week are eligible for medical, (PPO and HDHP with or without an HSA) dental, and vision benefits. Employees working at least thirty-seven and a half (37.5) hours per week are eligible for additional voluntary life and AD&D, as well as long- and short-term disability benefits. • Regular, full-time employees receive fourteen (14) paid holidays, twenty-one (21) days of vacation, and fifteen and a half (15.5) days of sick leave. Part-time employees receive a prorated amount of time off depending on the number of hours worked. • A bilingual pay differential is available to employees in a bilingual-eligible position upon receiving an acceptable score on a fluency examination. • Employees are immediately eligible to contribute and are vested in a 401K plan upon hire. • An employee wellness and employee assistance program are available to support the health and wellness of all PCOA employees and members of their household. • In-house training and professional development opportunities available. About the CareGiver Training Institute The CareGiver Training Institute (CGTI) is a nonprofit training school offering post-secondary educational programs for Certified Nursing Assistants, Certified Caregivers, and Assisted Living Managers. Since 2003, CGTI has educated thousands of individuals to provide quality care to elderly and disabled persons. The mission of CGTI is to be the leader in healthcare education by elevating standards in training, inspiring excellence in our students, and positively impacting our community. The organization, a subsidiary of Pima Council on Aging (PCOA), plays a critical role in developing a strong healthcare workforce in southern Arizona. Our Commitment to Equal Employment Opportunity: At the CareGiver Training Institute and Pima Council on Aging, we don’t just accept differences – their importance is one of our key values. We are committed to building a team that serves the community by representing a variety of backgrounds, perspectives, skills, and abilities. As an equal opportunity employer, we support diversity, foster equity, and are committed to creating an inclusive and accessible environment for all.

Purpose: This position teaches and aids students through a program to become certified nursing assistants, certified caregivers, and assisted living managers. Category: Intermittent; Non-exempt, Hourly Reports to: Caregiver Training Institute Administrator Compensation: Starting at $30.23 per hour (Dependent upon relevant education, experience, and preferred qualifications). Major Duties & Responsibilities: • Provides instruction virtually and in a classroom setting. • Evaluates and documents student's progress in competency through observation, assessment, and testing. • Monitors class attendance, and proctors exams, and ensures student completion of required assignments. • Prepares and maintains records accurately and in a timely manner. • Establishes clear objectives for all lessons, units, and projects and communicates those objectives to students. • Adapts teaching methods and instructional materials to meet students' varying needs, abilities, and interests. • Observes and evaluates students' work to determine progress and make suggestions for improvement. • Instructs students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations. • Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness. • Builds and maintains a cooperative working relationship with others. • Attends and actively collaborates with others at all scheduled meetings and trainings. • Works independently and collaboratively with others with minimal supervision. • Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements. • Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams). • Participates in individual and team meetings, huddles, trainings, and scheduled events. Qualifications: An equivalent combination of education and experience related to the position may be considered. • Some college or an Associate degree with coursework in Education, Communications, Nursing, or a closely related field; A Bachelor's degree is preferred. • Must have an active Registered Nurse (RN) license in good standing. • At least three (3) years of experience in direct care; four (4) years is preferred. • At least one (1) year of experience in a supervisory capacity with CNA's; two (2) years is preferred. Additional Qualifications: • Must have reliable transportation. • Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance. • Maintain a satisfaction rating of no less than 75% based on student class evaluations. Knowledge, Skills, & Abilities: • Knowledge of professional caregiving principles and practices. • Ability to adapt instruction/support to students’ differences in learning styles, strengths, and demonstrated needs. • Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies. • Ability to effectively communicate with, receive information from, and convey information to others. • Ability to effectively instruct individuals and large groups and manage a classroom. • Ability to facilitate a positive and inclusive environment for all students. • Ability to identify problems, evaluate alternatives, and implement effective solutions. • Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision. • Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers. Schedule, Post of Duty, & Travel Requirements: • Variable hours including days, evenings, and weekends based on class schedules. • This position is located at the CareGiver Training Institute (710 South Kolb Road, Suite #4, Tucson Arizona 85710). • Remote work is not available. • Occasional travel is required between PCOA locations. We offer a comprehensive benefits package, including: • Employees working at least thirty (30) hours per week are eligible for medical, (PPO and HDHP with or without an HSA) dental, and vision benefits. Employees working at least thirty-seven and a half (37.5) hours per week are eligible for additional voluntary life and AD&D, as well as long- and short-term disability benefits. • Regular, full-time employees receive fourteen (14) paid holidays, twenty-one (21) days of vacation, and fifteen and a half (15.5) days of sick leave. Part-time employees receive a prorated amount of time off depending on the number of hours worked. • A bilingual pay differential is available to employees in a bilingual-eligible position upon receiving an acceptable score on a fluency examination. • Employees are immediately eligible to contribute and are vested in a 401K plan upon hire. • An employee wellness and employee assistance program are available to support the health and wellness of all PCOA employees and members of their household. • In-house training and professional development opportunities available. About the CareGiver Training Institute The CareGiver Training Institute (CGTI) is a nonprofit training school offering post-secondary educational programs for Certified Nursing Assistants, Certified Caregivers, and Assisted Living Managers. Since 2003, CGTI has educated thousands of individuals to provide quality care to elderly and disabled persons. The mission of CGTI is to be the leader in healthcare education by elevating standards in training, inspiring excellence in our students, and positively impacting our community. The organization, a subsidiary of Pima Council on Aging (PCOA), plays a critical role in developing a strong healthcare workforce in southern Arizona. Our Commitment to Equal Employment Opportunity: At the CareGiver Training Institute and Pima Council on Aging, we don’t just accept differences – their importance is one of our key values. We are committed to building a team that serves the community by representing a variety of backgrounds, perspectives, skills, and abilities. As an equal opportunity employer, we support diversity, foster equity, and are committed to creating an inclusive and accessible environment for all.

PimaCare at Home (PCAH) is a wholly owned subsidiary of Pima Council On Aging. PCAH is a home care agency for the elderly and disabled in Pima County. Join our winning team and enjoy competitive wages and excellent benefits. PCOA Commitment to Equal Employment Opportunity: At Pima Council on Aging, we don’t just accept differences – their importance is one of our key values. We are committed to building a team that serves the community by representing a variety of backgrounds, perspectives, skills, and abilities. As an equal opportunity employer, we support diversity, foster equity, and are committed to creating an inclusive and accessible environment for all. RESPONSIBILITIES SPECIFIC TO POSITION: Direct Care Workers may be responsible for any or all of the following duties, per client care plan: PERSONAL CARE Assist with showering, bathing, toileting, dressing, shampooing and grooming; assist with transfers to and from wheelchair or bed; assist with eating; assist with ambulating; assist with routine nail and skin care; f. assist with tasks necessary for the comfort and safety of movement-restricted clients; assist with special appliances and/or prosthetic devices; assist with training the client, the client’s family members and/or friends in personal care tasks NUTRITIONAL MAINTENANCE Planning and cooking meals, following client specific diets as directed; assist with meal set up and/or feeding SHOPPING Shopping for and storing of food, medicine and supplies LAUNDRY Washing, drying and folding of clothes and linens; ironing of clothes – only if clothes cannot be worn without being ironed LIGHT HOUSEKEEPING Cleaning Dusting furniture; cleaning floors; cleaning bathrooms; cleaning windows if necessary to attain safe or sanitary conditions; cleaning kitchen to include routine cleaning of kitchen appliances (stove, oven, microwave, refrigerator); washing dishes; changing linens; making beds; routine cleaning of household appliances GENERAL TASKS Medication reminders and assistance with self-medication; monitor the client to prevent personal injury and/or property damage; establish a structured schedule which meets the client’s needs; provide companionship suited to the client’s ability to participate in shared activities; including conversations, games, reading, outdoor activities, etc. Maintains effective working relationships with BESTCARE@HOME coworkers and employees Demonstrates professionalism and effective customer service while interacting with the general public May accompany client to medical appointments using transportation scheduled by the Program Contractor [hrline_30] ESSENTIAL FUNCTIONS:

1. Travel when required to client’s home via personal car or public transportation.
2. Provide or assist client with personal care, including bathing, toileting, dressing, grooming, transfers, eating, ambulation, skin and nail care, use of special appliances/prosthesis..
3. Meal preparation, assist client with eating, or feeding.
4. Shopping for groceries, medications, medical supplies as needed.
5. Complete client’s laundry.
6. Clean client’s areas of the home, including dusting, washing floors, bathroom, kitchen, changing linen, and making bed, and routine cleaning of appliances.
7. General supervision of the client including medication reminders, preventing personal injury, companionship.
8. Communicate any change in client’s condition with case manager and/or nurse supervisor when indicated.
9. Complete requirements for CPR and First Aid, TB and Criminal Affidavit by the expiration date
10. Use telephony as instructed to indicate hours worked.
11. Communicate any changes in the DCW work schedule with supervisor.

KNOWLEDGE/SKILLS REQUIRED TO PERFORM RESPONSIBILITIES:

1. Applying personal care techniques;
2.  Physical strength and flexibility needed to bend, stoop, lift during housekeeping, personal care, and transferring the client without any physical restrictions or limitations.
3. Communicating with others in a friendly manner; and
4. Any combination of training and experience that demonstrates minimum knowledge and skills in personal care and basic housekeeping activities.

OTHER JOB REQUIREMENTS:

1. Speak, read, write and be able to understand in English
2. Current CPR and First Aid training
3. Current DCW Training or to be completed within 90 days of hire
4. Current TB test within the past 6 months showing no evidence of pulmonary disease
5. Hold or can obtain an Arizona Level 1 Fingerprint Clearance Card
6. Compliance with criminal history background checks including fingerprinting upon initial appointment and criminal affidavit on an annual basis thereafter.
7. Compliance with Driver’s Background check to ensure safe driving record (3 moving violations within the previous 18 months will disqualify a candidate).
8. Not be related to the ALTCS client as a natural, adoptive or stepparent of a child under 18.
9. Successfully pass the skills and written tests of the Direct Caregiver Training.

[hrline_30] To Apply (Do one of the following):

• Apply online here
• Download and fill out our application form and send it to us by using the "attach resume" field below
• Email the application to hr@pcoa.org
• Fax the application to 520-762-4773