Careers at PCOA
Purpose: This position supports program coordination and administrative activities by collaborating with subcontractors, vendors, and internal departments to ensure the successful execution of program objectives.
Reports To: Provider Contracts Director
Compensation: Starting at $19.07 (Dependent upon relevant education, experience, and preferred qualifications).
Category: Full-time
Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m.
• This position is located at the Lupu Building (8467 East Broadway, Tucson AZ 85710).
• Some remote work may be available.
• Some travel is required between community lunch sites and PCOA locations.
Major Duties & Responsibilities:
• Coordinates services between subcontractors and vendors to meet program objectives.
• Tracks and submits quarterly grant reports by collaborating with finance and case management teams.
• Records and analyzes statistical data and program budgets for evaluation and reporting.
• Enters client data, invoices, authorizations, units of service, and documentation into DAARS and supplemental systems.
• Ensures and tracks quality control measures to maintain compliance with program scope.
• Provides program and technical assistance to subcontractors within the nutrition and other programs.
• Assists with the PCOA RFP process, contract amendments, area plans, and year-end reports.
• Supports administrative tasks, including distributing and entering client satisfaction surveys and managing mail.
• Tracks clients and places orders for supplemental provisions and incontinent supplies.
• Attends and collaborates actively in meetings, building and maintaining cooperative relationships with internal and external stakeholders.
• Attends and actively collaborates with others at all scheduled meetings and trainings.
• Builds and maintains a cooperative working relationship with others.
• Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness.
• Works independently and collaboratively with others with minimal supervision.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).
Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A High School Diploma or GED.
• At least three (3) years experience with data entry and program coordination.
Additional Qualifications:
• Bilingual in English and Spanish is preferred.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.
Knowledge, Skills, and Abilities:
• Knowledge of data entry systems, statistical analysis methods, and budget tracking processes.
• Skill in using Microsoft Suite software, particularly Excel and Word, to create reports, analyze data, and manage documentation.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.
PCOA reserves the right to modify and interpret this position description. This description in no way implies that these are the only duties and responsibilities to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise; the employment relationship remains “at will.” The position requirements are subject to change to reasonably accommodate qualified disabled individuals.
Purpose: This position supports program coordination and administrative activities by collaborating with subcontractors, vendors, and internal departments to ensure the successful execution of program...
Purpose: This position provides clerical and administrative support services and participates in special projects as needed.
Reports To: Healthy Living Program Director
Category: Full-time
Compensation: Starting at $15.69 (Dependent upon relevant education, experience, and preferred qualifications).
Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m.
• This position is located at the Katie Building (600 South Country Club Road, Tucson AZ 85716).
• Some travel is required between PCOA locations.
Major Duties & Responsibilities:
• Assists with administrative and clerical tasks, including special projects as assigned.
• Compiles, stores, retrieves, and reports organizational and program data as needed.
• Receives OAHMP referrals and conducts initial phone screenings with clients.
• Conducts standardized screenings for additional PCOA services.
• Performs data entry and reporting for various program activities.
• Ensures clients understand program requirements and eligibility.
• Schedules OT/CM visits and communicates with clients regarding classes and contractor contacts via their preferred method.
• Receives monthly reports from the Finance department and submits them to HUD for reimbursement.
• Collects, enters, and reports data quarterly to HUD, and completes final data entry after client services are closed.
• Assists with various administrative and clerical tasks, and other special projects as assigned.
• Completes all assigned tasks with an emphasis on quality and timeliness.
• Handles routine correspondence and other requests for information.
• Provides customer service to clients and visitors in person, by phone, or through email correspondence.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Completes all assigned tasks with an emphasis on quality and timeliness.
• Participates in individual and team meetings, huddles, trainings, and scheduled events.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).
Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A High School diploma or GED; some college or an Associate's degree is preferred.
• At least six (6) months of experience in administrative support, data entry, Microsoft Office Suite, and customer service; one (1) year is preferred.
Additional Qualifications:
• Certified Aging in Place Specialist (CAPS) certification required.
• Bilingual in English and Spanish is required.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.
Knowledge, Skills, and Abilities:
• Knowledge and skill in customer service relations.
• Skill in using Microsoft Office suite and virtual collaboration platforms.
• Ability to create, maintain, and enter information in databases with accuracy.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to operate standard office equipment, such as fax machines, copiers, printers, and phone systems.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.
Physical & Environmental Factors:
• While performing the duties of this job, the employee is regularly required to sit, walk, stand, and occasionally climb or balance, squat, stoop, twist, turn, push, pull, kneel, crouch, crawl, and reach with hands and arms.
• Hearing requirements include the ability to listen and respond appropriately to conversations in person, virtually, and over phone.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• This position works in an office environment with low noise levels due mostly to office equipment.
• This position frequently must lift and/or move up to ten (10) pounds and infrequently must lift and/or move up to thirty-five (35) pounds.
PCOA reserves the right to modify and interpret this position description. This description in no way implies that these are the only duties and responsibilities to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise; the employment relationship remains “at will.” The position requirements are subject to change to reasonably accommodate qualified disabled individuals.
Purpose: This position provides clerical and administrative support services and participates in special projects as needed. Reports To: Healthy Living Program Director Category: Full-time Compensatio...
Purpose:
This position provides clerical and administrative support services and participates in special projects as needed.
Category: Regular, Full-time; Non-exempt, Hourly
Reports to: Varies depending on need
Compensation: Starting at $15.68 per hour (Dependent upon relevant education, experience, and preferred qualifications).
Major Duties & Responsibilities:
• Assists with various administrative and clerical tasks, and other special projects as assigned.
• Compiles, stores, retrieves, and reports organizational and program data as needed.
• Assists with various administrative and clerical tasks, and other special projects as assigned.
• Completes all assigned tasks with an emphasis on quality and timeliness.
• Handles routine correspondence and other requests for information.
• Provides customer service to clients and visitors in person, by phone, or through email correspondence.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Completes all assigned tasks with an emphasis on quality and timeliness.
• Participates in individual and team meetings, huddles, trainings, and scheduled events.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).
Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A High School diploma or GED; some college or an Associate's degree is preferred.
• At least six (6) months of experience in administrative support, data entry, Microsoft Office Suite, and customer service; one (1) year is preferred.
Additional Qualifications:
• Bilingual in English and Spanish is required.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.
Knowledge, Skills, & Abilities:
• Knowledge and skill in customer service relations.
• Skill in using Microsoft Office suite and virtual collaboration platforms.
• Ability to create, maintain, and enter information in databases with accuracy.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to operate standard office equipment, such as fax machines, copiers, printers, and phone systems.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.
Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m.
• This position is located at the Katie Building (600 South Country Club Road, Tucson AZ 85716).
• Some travel is required between PCOA locations.
We offer a comprehensive benefits package, including:
• Employees working at least thirty (30) hours per week are eligible for medical, (PPO and HDHP with or without an HSA) dental, and vision benefits. Employees working at least thirty-seven and a half (37.5) hours per week are eligible for additional voluntary life and AD&D, as well as long- and short-term disability benefits.
• Regular, full-time employees receive twelve (12) paid holidays, twenty-one (21) days of vacation and fifteen and a half (15.5) days of sick leave. Part-time employees receive a prorated amount of time off depending on the number of hours worked.
• A bilingual pay differential is available to employees in a bilingual-eligible position upon receiving an acceptable score on a fluency examination.
• Employees are immediately eligible to contribute and are vested in a 401K plan upon hire.
• An employee wellness and employee assistance program are available to support the health and wellness of all PCOA employees and members of their household.
• In-house training and professional development opportunities available.
About the CareGiver Training Institute
The CareGiver Training Institute (CGTI) is a nonprofit training school offering post-secondary educational programs for Certified Nursing Assistants, Certified Caregivers, and Assisted Living Managers. Since 2003, CGTI has educated thousands of individuals to provide quality care to elderly and disabled persons. The mission of CGTI is to be the leader in healthcare education by elevating standards in training, inspiring excellence in our students, and positively impacting our community. The organization, a subsidiary of Pima Council on Aging (PCOA), plays a critical role in developing a strong healthcare workforce in southern Arizona.
Our Commitment to Equal Employment Opportunity:
At the CareGiver Training Institute and Pima Council on Aging, we don’t just accept differences – their importance is one of our key values. We are committed to building a team that serves the community by representing a variety of backgrounds, perspectives, skills, and abilities. As an equal-opportunity employer, we support diversity, foster equity, and are committed to creating an inclusive and accessible environment for all.
Purpose:This position provides clerical and administrative support services and participates in special projects as needed.Category: Regular, Full-time; Non-exempt, HourlyReports to: Varies depending ...
Purpose: This position manages all government and contract billings and monitoring related budget and tracking reports.
Category: Regular, Full-time; Non-exempt, Hourly
Reports to: Controller
Compensation: Starting at $17.29 per hour (Dependent upon relevant education, experience, and preferred qualifications).
Major Duties & Responsibilities:
• Performs monthly DES billing for PCOA direct services, provider contracts, and the Community Service System (CSS).
• Prepares and monitors monthly client cost share invoices and PCAH private pay invoices.
• Prepares all government and contract billings and monitors related budget and tracking reports.
• Prepares and monitors monthly client cost share invoices and PCAH private pay client invoices. Maintains AR monitoring reports for clients and budgets and attends meetings.
• Prepares and submits ALTCS billings and related research on submissions.
• Attends and actively collaborates with others at all scheduled meetings and trainings.
• Builds and maintains a cooperative working relationship with others.
• Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness.
• Works independently and collaboratively with others with minimal supervision.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).
• Participates in individual and team meetings, huddles, trainings, and scheduled events.
Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A High school diploma or GED; some college or an Associate's degree with coursework in accounting is preferred.
• At least one (1) year of experience in finance or accounts payable; two (2) years is preferred.
• At least one (1) year of experience in fund account billing is preferred.
• At least one (1) year of experience in data entry; two (2) years is preferred.
Additional Qualifications:
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.
Knowledge, Skills, & Abilities:
• Skill in the use of MIP or similar accounting software.
• Skill in using Microsoft Office suite and virtual collaboration platforms.
• Ability to create, maintain, and enter information in databases with accuracy.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision.
• Ability to operate standard office equipment, such as fax machines, copiers, printers, and phone systems.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.
Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m.
• This position is located at the Lupu Building (8467 East Broadway, Tucson AZ 85710).
• Some remote work may be available.
• Infrequent travel is required between PCOA locations.
PCOA offers a comprehensive benefits package, including:
• Employees working at least thirty (30) hours per week are eligible for medical, (PPO and HDHP with or without an HSA) dental, and vision benefits. Employees working at least thirty-seven and a half (37.5) hours per week are eligible for additional voluntary life and AD&D, as well as long- and short-term disability benefits.
• Regular, full-time employees receive fourteen (14) paid holidays, twenty-one (21) days of vacation, and fifteen and a half (15.5) days of sick leave. Part-time employees receive a prorated amount of time off depending on the number of hours worked.
• A bilingual pay differential is available to employees in a bilingual-eligible position upon receiving an acceptable score on a fluency examination.
• Employees are immediately eligible to contribute and are vested in a 401K plan upon hire.
• An employee wellness and employee assistance program are available to support the health and wellness of all PCOA employees and members of their households.
• In-house training and professional development opportunities are available.
About Pima Council on Aging:
Pima Council on Aging’s mission is to promote dignity and respect for aging and to advocate for independence in the lives of Pima County’s older adults and their families. We are Pima County’s leading experts on aging well, advocacy, and unbiased information for older adults and their families. Founded in 1967, PCOA was among the first aging services organizations in the nation. We are passionate about improving the experience of aging in our community.
With more than five decades of service to Pima County’s communities, we have developed an unparalleled network of service partners and programs and older adults. This allows us to continually find new ways to serve our community through direct services and partnerships. We strive to be inclusive, innovative, and integrated into the fabric of our community. The agency budget of $17M, which includes Caregiver Training Institute and Pima Care at Home (members of the PCOA family of nonprofit agencies), is comprised of national, state, and local government contracts; grants, contributions, and gifts; program fees; and special event revenues.
Our Commitment to Equal Employment Opportunity:
At Pima Council on Aging, we don’t just accept differences – their importance is one of our key values. We are committed to building a team that serves the community by representing a variety of backgrounds, perspectives, skills, and abilities. As an equal opportunity employer, we support diversity, foster equity, and are committed to creating an inclusive and accessible environment for all.
Purpose: This position manages all government and contract billings and monitoring related budget and tracking reports. Category: Regular, Full-time; Non-exempt, Hourly Reports to: Controller Compensa...
Purpose: This position provides in-person and virtual classroom instruction to prepare students to pass the State Assisted Living Manager certification exam. Category: Regular, Intermittent; Non-exemp...
Purpose: This position teaches and aids students through a program to become certified nursing assistants, certified caregivers, and assisted living managers. Category: Intermittent; Non-exempt, Hourl...
- Travel when required to client’s home via personal car or public transportation.
- Provide or assist client with personal care, including bathing, toileting, dressing, grooming, transfers, eating, ambulation, skin and nail care, use of special appliances/prosthesis..
- Meal preparation, assist client with eating, or feeding.
- Shopping for groceries, medications, medical supplies as needed.
- Complete client’s laundry.
- Clean client’s areas of the home, including dusting, washing floors, bathroom, kitchen, changing linen, and making bed, and routine cleaning of appliances.
- General supervision of the client including medication reminders, preventing personal injury, companionship.
- Communicate any change in client’s condition with case manager and/or nurse supervisor when indicated.
- Complete requirements for CPR and First Aid, TB and Criminal Affidavit by the expiration date
- Use telephony as instructed to indicate hours worked.
- Communicate any changes in the DCW work schedule with supervisor.
- Applying personal care techniques;
- Physical strength and flexibility needed to bend, stoop, lift during housekeeping, personal care, and transferring the client without any physical restrictions or limitations.
- Communicating with others in a friendly manner; and
- Any combination of training and experience that demonstrates minimum knowledge and skills in personal care and basic housekeeping activities.
- Speak, read, write and be able to understand in English
- Current CPR and First Aid training
- Current DCW Training or to be completed within 90 days of hire
- Current TB test within the past 6 months showing no evidence of pulmonary disease
- Hold or can obtain an Arizona Level 1 Fingerprint Clearance Card
- Compliance with criminal history background checks including fingerprinting upon initial appointment and criminal affidavit on an annual basis thereafter.
- Compliance with Driver’s Background check to ensure safe driving record (3 moving violations within the previous 18 months will disqualify a candidate).
- Not be related to the ALTCS client as a natural, adoptive or stepparent of a child under 18.
- Successfully pass the skills and written tests of the Direct Caregiver Training.
- Apply online here
- Download and fill out our application form and send it to us by using the "attach resume" field below
- Email the application to hr@pcoa.org
- Fax the application to 520-762-4773
PimaCare at Home (PCAH) is a wholly owned subsidiary of Pima Council On Aging. PCAH is a home care agency for the elderly and disabled in Pima County. Join our […]