*If you need further help finding a resource, please call the PCOA Helpline at 520-790-7262*
PCOA assumes no responsibility by providing this information. This list is a community service and not an endorsement of any organization listed. We update information annually, however information could change over the course of a year. Please verify directly with the resource.
Administration of Resources and Choices (ARC)
Elder Shelter Program
1625 N Alvernon Way Ste 101
Tucson, AZ 85712
(520) 623-9383 | (520) 339-2801 Crisis Line
Email: info@arc-az.orgdescription
ARC’s skilled professional case managers help older adults escape abusive and life-threatening situations. We employ the generosity of Tucson area adult care homeowners to help provide safe temporary housing, acquire immediate medical care, and transition to long-term housing– all free of charge. Funding is provided by the US Department of Justice, the Arizona Department of Public Safety, and Pima County.
Our services include:
Professional Crisis Intervention and Support services for people over 50 or for individuals with disabilities experiencing abuse or neglect
Professional Case Management Services and help navigate the justice system and acquire appropriate legal and social services.
Obtaining remote orders of protection
Safety Planning and help locating accessible long-term housing.
business hours
Mon-Thu 9:00 am-5:00 pm ; Fri 9;00 am - 4:00 pm
costs
No fees apply to this program
Arizona Attorney General - Kris Mayes
Arizona Attorney General
Consumer Complaints
400 W. Congress, S. Bldg., Ste 315
Tucson, AZ 85701-1367
(520) 628-6456
Fax: (520) 628-6530Email: communityoutreach@azag.gov
http://consumer-complaint.azag.gov/publiccomplaint/begin.aspx
description
The Arizona Attorney Generals Office handles consumer complaints and protection from all kinds of fraud, scams, neglect, abuse, and civil discrimination. Older adult services specifically include consumer scams, life care planning, and abuse reporting.
business hours
M - F 8:00 AM - 5:00 PM
Arizona Department of Economic Security (DES)
State of Arizona
Adult Protective Services (APS)
1455 S. Alvernon Way., Ste 249
Tucson, AZ 85711
(520) 872-9000 | Central Intake (877) 767-2385
Fax: (520) 207-0808http://des.az.gov/services/basic-needs/adult-protective-services
description
Arizona Adult Protective Services (APS) program within the DES Division of Aging and Adult Services (DAAS) is responsible for investigating allegations of abuse, exploitation, and neglect of vulnerable adults.
A vulnerable adult is an individual who is 18 years of age or older and cannot protect themselves because of physical or mental impairment.
To File a Report By phone call 1-877-SOS-ADULT or (1-877-767-2385) Monday - Friday: 7:00 a.m. - 7:00 p.m., Saturday, Sunday and state holidays: 10:00 a.m. - 6:00 p.m.
The online reporting form is available 24 hours a day, seven days a week. Visit our website for the online file a report form. For life-threatening emergencies, call 911 immediately.
business hours
M - F 8:00 am - 5:00 pm
Emerge! Center Against Domestic Abuse
description
Emerge Center Against Domestic Abuse provides the opportunity to create, sustain, and celebrate a life free from abuse.
Emerge is the largest domestic violence service provider in Southern Arizona.
We provide comprehensive domestic abuse services using a trauma-informed care model. Our services are available to anyone impacted by domestic abuse. They include a 24-hour bilingual crisis hotline, emergency shelter, crisis intervention, lay-legal assistance, safety planning, case management, domestic abuse education, basic needs (food, clothing, hygiene items), support groups, life skills education, financial literacy, housing stabilization assistance, connections to community resources, transportation assistance, parenting education, age-appropriate services for children, and more.
business hours
M - F 9:00 AM - 5:00 PM / 24 hour hotline
Hands of a Friend
description
Hands of a Friend is a non-profit organization that helps and provides a haven for women and their families who have suffered from domestic violence, sexual assault, human trafficking, and elder abuse. Since our opening in 2007, we have housed and helped thousands of women and children prepare for life after abuse and outside our shelter.
service area
Southern Arizona
business hours
M - F 10:00 AM - 2:00 PM
costs
On average it costs $50 a night per resident to stay at the Genesis house shelter. Residents can stay from 1 day to 24 months.
National Center on Elder Abuse (NCEA)
1000 S. Fremont Ave., Ste 22, Bldg A-6
Alhambra, CA 91803
(855) 500-3537
Fax: (626) 470-9978Email: ncea@med.usc.edu
description
The National Center on Elder Abuse (NCEA) provides the latest information regarding research, training, best practices, news, and resources on elder abuse, neglect, and exploitation to professionals and the public.
business hours
M - F 8:00 AM - 5:00 PM
Pima Council on Aging (PCOA)
description
We help and advocate for people aged 60 and older with a wide range of issues. We help negotiate landlord/tenant disputes. We can help access financial assistance resources and consumer issues such as unfair sales practices and unsatisfactory service. Services offered include one-on-one counseling or advice, contacting creditors or other entities on your behalf, assisting you in filling out forms, helping with benefits screening, and much more. Services are available by phone or appointment at either PCOA's facilities.
service area
Tucson
business hours
M - F 8:30 AM - 5:00 PM
costs
Most services provided at no cost.
Sister Jose Women's Center
description
Sister Jose Women's Center provides women a stable and safe environment to recuperate from the daily struggle of homelessness and extreme poverty. Its goal is to restore and empowering women to obtain income and housing stability. We are a low barrier center, meaning there are no fees or requirements for services - no referral, no ID, no affiliation or inquiry into legal status. Sister Jose Women's Center is also pet friendly and has a dedicated and generous volunteer base. We offer three primary programs: The Overnight Program provides safe overnight shelter and a hot, nutritious dinner served in its dining room for 38 women nightly.
Additionally, we have the Moving Forward Program for women to work with a case worker to set goals and take the preliminary steps to house and income stability. The current program offers support six days a week. The Daytime Drop-In program provides a dine-in breakfast and a sack lunch to-go, emergency clothing, hygiene bags, hot showers, and a free laundry facility six days a week during the morning. In the hottest summer months, we are open as a cooling center for unhoused guests in the afternoon.
service area
Tucson
business hours
M - Sa 8:30 AM - 5:00 PM
costs
Unaccompanied Adult Women Only. Call for more details.
Southern Arizona AIDS Foundation (SAAF)
Anti-Violence Project
375 S. Euclid Ave.
Tucson, AZ 85719
(520) 628-7223 | (520) 260-1800 Crisis Line | (800) 771-9054 (Toll free)
Fax: (520) 628-7222Email: yrodriguez@saaf.org
description
Testing for HIV, HEP C, and STIs. Care services for people living with HIV include psychosocial, meal delivery, case management, housing, and pet food services. Syringe Access Program for anyone needing to exchange used needles for new ones; this includes needles used for diabetes care. Our new clinic, SAAF Health, offers primary care for anyone at no cost. Our Anti-Violence program provides help to anyone in the LGBTQ+ community that finds themselves in a dangerous relationship. Buyer's Club is open to anyone needing to purchase vitamins and other wellness items at a discount.
business hours
M-F 8:00 AM - 7:00 PM, Closed from 12:00 PM - 1:00 PM
costs
All Case Management services are free. Housing services vary and may require clients to contribute 30% of their Gross Income towards rent.
Southern Arizona Senior Pride (SASP)
Community Cares Program (Southern Arizona Senior Pride)
1632 N. Country Club Rd
Tucson, AZ 85716
(520) 312-8923
Email: info@soazseniorpride.orgdescription
CCP called on elderly homebound gay seniors. We call on the phone or in their home weekly. Does not provide transportation.
service area
Tucson
business hours
M - Su 8:00 AM - 5:00 PM
costs
Free
