Purpose: This position provides consultation, advocacy, resource referrals, and support to empower and enhance the quality of life of adults 60 years of age and older.
Reports To: Rights & Benefits Supervisor
Compensation: From $23.57 per hour (Dependent upon relevant education, experience, and preferred qualifications). Since this position is required to be bilingual, the candidate must achieve a passing score on a standardized Spanish Speaking/Listening & Reading/Writing fluency exam.
Category: Regular, Full-time; Non-exempt, Hourly

Schedule, Post of Duty, & Travel Requirements:
• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m
• This position is located at the Lupu Building (8467 East Broadway, Tucson AZ 85710).
• Some remote work may be available.
• Some travel is required between community lunch sites and PCOA locations.

Major Duties & Responsibilities:
• Coordinates services between subcontractors and vendors to meet program objectives.
• Tracks and submits quarterly grant reports by collaborating with finance and case management teams.
• Records and analyzes statistical data and program budgets for evaluation and reporting.
• Enters client data, invoices, authorizations, units of service, and documentation into DAARS and supplemental systems.
• Ensures and tracks quality control measures to maintain compliance with program scope.
• Provides program and technical assistance to subcontractors within the nutrition and other programs.
• Assists with the PCOA RFP process, contract amendments, area plans, and year-end reports.
• Supports administrative tasks, including distributing and entering client satisfaction surveys and managing mail.
• Tracks clients and places orders for supplemental provisions and incontinent supplies.
• Attends and collaborates actively in meetings, building and maintaining cooperative relationships with internal and external stakeholders.
• Attends and actively collaborates with others at all scheduled meetings and trainings
• Builds and maintains a cooperative working relationship with others.
• Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness.
• Works independently and collaboratively with others with minimal supervision.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).

Qualifications:
An equivalent combination of education and experience related to the position may be considered.
• A High School Diploma or GED.
• At least three (3) years experience with data entry and program coordination.

Additional Qualifications:
• Bilingual in English and Spanish is preferred.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.

Knowledge, Skills, and Abilities:
• Knowledge of data entry systems, statistical analysis methods, and budget tracking processes.
• Skill in using Microsoft Suite software, particularly Excel and Word, to create reports, analyze data, and manage documentation.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.

About Pima Council on Aging:

Pima Council on Aging’s mission is to promote dignity and respect for aging and to advocate for independence in the lives of Pima County’s older adults and their families. We are Pima County’s leading experts on aging well, advocacy, and unbiased information for older adults and their families. Founded in 1967, PCOA was among the first aging services organizations in the nation. We are passionate about improving the experience of aging in our community.

With more than five decades of service to Pima County’s communities, we have developed an unparalleled network of service partners and programs and older adults. This allows us to continually find new ways to serve our community through direct services and partnerships. We strive to be inclusive, innovative, and integrated into the fabric of our community. The agency budget of $17M, which includes Caregiver Training Institute and Pima Care at Home (members of the PCOA family of nonprofit agencies), is comprised of national, state, and local government contracts; grants, contributions, and gifts; program fees; and special event revenues.