The Novel Coronavirus (COVID-19) has drastically changed all of our lives. Due to the severity of the crisis, many new resources are being developed to get information and resources out to people in need. People over the age of 60 and those with pre-existing health conditions are most at risk for COVID-19. To protect yourself from COVID-19 it is best to stay home and practice increased routine hygiene. Be sure to wash your hands for 20 seconds with soap and water. If soap and water are not readily available, use an alcohol-based hand sanitizer with an alcohol content of at least 60%. Do not touch your face, eyes, mouth, or nose. Avoid physical contact with people outside of your home, the CDC recommends a distance of at least six feet between people. Cough and sneeze into your elbow or into a tissue that is immediately discarded into the trash. Wash and disinfect commonly used surfaces often. To get more resources and information about COVID-19, dial 2-1-1.

See the glossary for descriptions of all categories

211 Arizona

COVID- 19 information and referral - if you need assistance finding food, paying house bills, accessing free childcare, or other essential services, dial 211, search on the homepage of or download the 211 Arizona app.

business hours
Hotline open M - F 8:00 AM - 8:00 PM

Administration of Resources and Choices (ARC)

Home Owner Assistance Fund, Home Buyer Program and Reverse Mortgage

1625 N. Alvernon, Ste 101
Tucson, AZ 85712

(520) 623-9383

Fax: (520) 623-9577


  • Low Income

The Homeowner Assistance Fund (HAF):
Helps eligible individuals and families who have experienced financial difficulties from COVID-19 (since January 2020) pay mortgage delinquencies and balances due, past due utilities, unpaid homeowners’ insurance, and taxes.

Home Buyer Programs:
Affordable lending now makes it possible for more individuals and families to consider homeownership than ever. ARC’s certified Housing Counseling professionals use a Home Buyer Readiness Survey to create individual plans that can help you achieve successful homeownership.

You can expect to receive the following benefits upon completion of ARC’s “Home Buying and Pre-Purchase Services” program:

Education and Counseling
Eligibility Review for Down Payment Assistance
Home Purchase Budget Preparation
Credit Score Review and Credit Counseling
Home Buyer Education Class Certification
Evaluation of Various Lending Programs
Mortgage Readiness Review
How much home is right for you?
Know your borrowing potential
Review lender opportunities

Reverse Mortgage Counseling:
Let ARC’s professional counselors help you determine if a Reverse Mortgage is right for you. The initial consultation is free. You must be 62 years or older to apply.

A Reverse Mortgage Can…
Create a tax-free income stream for life
Provide security to age in place
Eliminate loan payments during your lifetime
Call us for an appointment: (520) 301-5126

business hours
Monday - Thursday 9am-5pm; Friday 9am-4pm

Frees for credit reports and reverse mortgage program, Please call for details.

Arizona Department of Housing

State of Arizona
Mortgage Help for Homeowners Impacted By The Coronavirus

(800) 232-6643 | (800) 373-3343

Fannie Mae and Freddie Mac encourage all people struggling to make their mortgage payments due to COVID-19 to contact their loan servicer.

Pima County Community Services

The Pima County Community Action Agency

(520) 724-2505

Pima County Community Services new hotline to serve those seeking aid from the COVID-19 Rental Eviction Assistance Program funded through the Arizona Department of Housing. Complete the eligibility application at the website listed. Those without internet access call the 2-1-1 hotline for assistance.

Pima County Health Department

Pima County Health Department provides all COVID 19 information and guidelines on COVID 19 testing, vaccination locations, and face coverings. We provide information on what to do if exposed to COVID 19 or the variants. Treatment information, data and statistics, travel information, and many other COVID 19 related resources. Please call or visit Pima County Health Departments' website for more information and resources.

Tucson & Pima County Eviction Prevention/Rental Assistance & Utility Relief Program

City of Tucson & Pima County
Eviction Prevention/Rental Assistance & Utility Relief Program

(520) 447-4423

The Eviction Prevention/Rental Assistance & Utility Relief Program offers both Landlords/Property Managers and Tenants the opportunity to begin the application process. It requires both parties to provide information and documentation and agree to a mutual resolution for housing stability. Open communication is highly encouraged between both parties to expedite the process.
Applying for the waitlist does not guarantee to fund. The process begins with an Eligibility Assessment to determine eligibility based on federally mandated eligibility requirements. Funding is granted upon completion of all required documentation from both parties, and eligibility approval is verified by Service Agency Case Managers assigned to each case.
Please call or visit our website for more information on how to apply.

Must meet eligibility requirements.